Privacy Policy

At Nortov AV Help Center, safeguarding your privacy is one of our top priorities. This Privacy Policy explains how we gather, utilize, and protect your personal information when you visit our site, make purchases, or engage with us through other means. By using our services, you agree to the practices outlined in this document.

1. Information We Collect

We collect data from you when you browse our website, place an order, or communicate with us via email, phone, or other channels. The types of information we may gather include:

• Personal Details : Such as your name, email address, phone number, billing address, and shipping address.
• Payment Information : Including credit card details or other payment methods needed to process your transactions.
• Usage Data : Information about how you interact with our site, such as your IP address, browser type, device type, and the pages you visit.
• Customer Preferences : Any information you provide to customize your experience, including preferences for products or communications.

2. How We Use Your Information

Your personal data is used to enhance and deliver our services. Specifically, we use your information for the following purposes:

• Order Processing : To handle your orders, send confirmations, and ensure timely delivery of products.
• Personalized Service : To offer tailored product suggestions and promotions based on your browsing and purchase history.
• Advertising : To deliver targeted ads and marketing messages via email, digital platforms, or other channels. We may use customer data to run campaigns on platforms like Google, Meta (Facebook), Microsoft, and across our website.
• Customer Support : To respond to inquiries, resolve issues, and improve the quality of our customer service.
• Analytics and Improvements : To analyze site usage patterns and enhance our services, user experience, and product offerings.
• Legal Compliance : To adhere to applicable laws, regulations, or legal requests.

3. Data Sharing and Disclosure

We do not sell or lease your personal information to third parties. However, we may share your data with trusted partners and service providers for specific purposes:

• Payment Processing : We may share payment details with third-party processors to securely complete your transactions.
• Marketing and Advertising : We may collaborate with advertising partners to deliver personalized ads and promotions.
• Service Providers : We may share your data with third-party vendors, such as hosting services, customer support teams, and email marketing platforms, to help us operate and improve our site and services.
• Legal Compliance : We may disclose your information if required by law, such as to comply with a subpoena or court order.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files that store information about your preferences and interactions with our site. These tools help us:

• Remember your login details and preferences.
• Track site usage and analytics to refine our services.
• Personalize advertisements based on your interests and browsing behavior.

You can manage cookie settings through your browser or opt out of targeted ads via options provided by platforms like Google and Meta.

5. Data Security

We take reasonable measures to safeguard your personal information from unauthorized access, misuse, or disclosure. These measures include secure servers, encryption, and access controls. However, please note that no method of transmitting data over the internet or storing it electronically is completely secure, and we cannot guarantee absolute protection.

6. Your Rights and Choices

You have the following rights regarding your personal data:

• Access and Update : You can view and update your personal information by contacting us.
• Opt-Out of Marketing : You can unsubscribe from promotional emails or ads by clicking the unsubscribe link in any marketing communication or by reaching out to us directly.
• Delete Your Information : You may request the removal of your personal data, subject to applicable legal obligations and retention policies.

To exercise any of these rights, please contact us using the information provided below.

7. Third-Party Links

Our website may include links to third-party sites. These external sites have their own privacy policies, and we are not responsible for their content or practices. We recommend reviewing the privacy policy of any site you visit.

8. Changes to This Privacy Policy

Nortov AV Help Center reserves the right to modify or update this Privacy Policy at any time without prior notice. Any changes will be posted on this page with an updated effective date. Please review this policy regularly to stay informed about how we protect your data.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, feel free to reach out to us at:

• Email : support@norton.av.helpcentar.com
• Phone : +1 (888) 588-6072
• Address : CHRISTINE MARY PELLETIER – 1850 Charlesmont Dr APT 128, Melbourne, FL 32903-2062

By using our services, you acknowledge that you have read and understood this Privacy Policy. Thank you for trusting Nortov AV Help Center!